Job Description

Examples of Front Desk/ Night Auditor responsibilities

-Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay.

-Audit and balance reports from the day shifts

-Schedule guest wake-up calls and reservations for the following day

-Respond to guest inquiries, concerns and complaints as needed

-Answer phones and place reservations using appropriate etiquette

-Balance cash drawers and record receipts

-Facilitate the deposit of guests’ valuables in hotel safe

-Report incidents and unsafe conditions to manager; maintain awareness of undesirable persons on property premises.

-Follow all company policies and procedures

-Protect the privacy and security of guests and coworkers.

-Develop and maintain positive working relationships with others.

-Stand, sit, or walk for an extended period of time; read and visually verify information in a variety of formats (e.g., small print).

-Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

-Perform other reasonable job duties as requested by Supervisor

Please apply via email to: gm@bwarrowheadhotel.com