Job Description

Join our team at the #1 hotel in Escondido rated on Tripadvisor! We are a family owned company, we treat our employees fairly, offer competitive pay, and a positive work environment.

We are looking for a team player with a friendly attitude, and top notch customer service skills.

Must be able to work flexible shifts, including mornings and evenings, weekends, and holidays. 

 

Qualifications: 

Hotel Experience Preferred 

Customer service experience Required

Computer knowledge Required

Knowledge of local area 

Duties: 

Top-notch customer service 

Checking in and out guests 

Answering phones and booking reservations 

Selling room types, upselling (earning commissions) 

Email reservation confirmations 

Responding to guest inquiries, by email, phone or in-person.

*Submit cover letter with resume by email to angela@bwescondido.com to be considered for this position with the subject line “Guest Service Champion.” Tell us a bit about yourself, and why you feel you should be interviewed for this position.

No phone calls, please. 

About Us

Best Western Escondido Hotel has done extensive remodeling and feels like a brand new hotel. 100 guest rooms, large meeting room, breakfast room, pool, hot tub and more. Quite a few of our employees have been with us for over a decade, and we are seeking quality individuals to join this team.

We are the #1 hotel on TripAdvisor, please read our reviews: 

https://www.tripadvisor.com/Hotel_Review-g32358-d76869-Reviews-BEST_WESTERN_Escondido_Hotel-Escondido_California.html

Best Western Escondido Hotel has been a part of the Best Western International family of hotels for more than 20 years. The world's largest hotel chain has over 4000 independently owned and operated hotels throughout 80 countries worldwide.

http://bwescondido.com/