Job Description

We are looking for a pleasant Front Desk Representative to undertake guest services at the front desk of our hotel. You will be the “face” of the Parkside Inn & Suites for all guests and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints, give accurate information and multitask with ease. A customer-oriented approach is essential, along with a strong, team oriented work ethic.

The goal is to make guests and visitors feel comfortable and valued while staying at our hotel.

Qualification are as follows, but not limited to:

  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • High School diploma; additional qualifications will be a plus