Job Description

Join a growing team! Apply via email to: heta@libertyhotelgroup.com

  • High school diploma/GED required
  • 2+ years’ front desk experience in the hospitality industry preferred
  • 1+ years’ customer service experience required
  • Excellent written and verbal communication skills Familiarity with ResortSuite software a plus
  • Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
  • Make reservations or appointments for guests who want to avail themselves of local entertainment or services
  • Answer guest calls and record details of each conversation for future follow-up
  • Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
  • Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them
  • Report any accidents or injuries to senior management staff immediately

Job Types: Full-time, Part-time