Job Description

Instagram: @thousandoaksinn
Facebook: @BWPlusThousandOaksInnCA

Pay Rate: $20.00 to $24.00/hour 

Benefits: medical, dental, vision, 401k, flexible spending, and travel discounts

The Thousand Oaks Inn, a Best Western Plus hotel, is looking for qualified candidates for Sales Coordinator in our Hotel Sales Office. We believe that the success of our local community in Thousand Oaks and at CLU will lead to success for everyone in the community. We take care of family (our “Ohana”) - wherever we find them. Everyone is treated with Ohana from hotel guests to hotel staff, from neighbors to competitors, from children to seniors, from Thousand Oaks to the World. Come in and join our family at the Thousand Oaks Inn, as an ambassador to welcome our Ohana to the Conejo Valley.

The ideal candidate is a person who loves planning and meeting new people from all over the State, across the Country, and around the World, and looking for personal and career growth opportunities in sales, hotel operations or both. We support our staff whether it is with us or elsewhere. A strong employee will have our full support to grow with us or beyond. You will stay (or leave) with interpersonal skills that will help you achieve success in life, at home, and in your career.

Address: 75 W. Thousand Oaks Blvd, Thousand Oaks, CA 91360

Or Email your Resume and tell us a little about yourself to

The SALES COORDINATOR is responsible assisting with the conception, coordination and implementation of the sales and profit initiatives to meet and exceed the goals of the Hotel.

Duties and Responsibilities include the following. Other duties may be assigned.

1. Calls current and potential clients to follow-up with critical details of group blocks and events as well as writes correspondence and various documentation using proper grammar and format. Also proofreads/distributes as assigned.
2. Files correspondence and documents as necessary. Provides information on group dates, rates and deadlines. Ensures that all pertinent deadlines are met.
3. Services existing key corporate accounts with follow-up calls and file maintenance.*
4. Assists Director of Sales with annual business plan.*
5. Assists Director of Sales as requested.*
6. Performs other related duties as assigned.
7. Promotes and represents the hotel through personal involvement in community and professional organizations.*
8. Communicates group/client needs in meetings.*
9. Presents management with a forecast of future business activities for certain market segments for the hotel.*
10. Assists with writing rate proposals and agreements.*
11. Supervises maintenance of all assigned sales activities.*
12. Answers phone calls to Sales, takes accurate messages and transfers telephone calls to the appropriate person in an efficient manner.
13. Assists with the new product development process to provide insight from the sales standpoint into product design and pricing.*
14. Reviews major complaints received from customers and recommends corrective action to the applicable business unit and function.*
15. Evaluates and reviews customer requests for product modifications in conjunction with existing suppliers.*
16. Utilizes a mechanism to collect, analyze, and report competitive information to each business unit.*
17. Maintains a program for sound employee relations with marketing and sales personnel at all levels of the organization.*
18. Provides assistance and coverage in hotel operations, as needed.*
19. Performs other related duties as assigned.

Skills / Requirements

  • Proficient in Microsoft Word and Excel
  • Hotel sales or front desk experience preferred, but not required
  • Excellent communication, organization, written and guest relations skills
  • Must be able to provide outstanding customer service to internal and external guests
  • Must be able to provide verification documents to work in the United States