Job Description

Forward your resumes to execadmin@bwhotelbaltimore.com

Job Summary:
The Sales Coordinator provides vital support to the sales team by managing schedules, coordinating sales-related activities, and ensuring effective communication with clients. This role is essential in helping the sales department operate smoothly and efficiently.

Key Responsibilities:

  • Assist the Sales Manager and team with administrative tasks and client communications.

  • Coordinate sales team activities, including meeting schedules, travel arrangements, and follow-up on sales leads.

  • Prepare and distribute sales reports, proposals, contracts, and other documentation as needed.

  • Maintain accurate records in CRM systems and ensure client databases are up-to-date.

  • Support event planning and on-site coordination for sales functions, trade shows, or client meetings.

  • Serve as a liaison between sales, marketing, operations, and other departments to facilitate effective collaboration.

  • Respond to client inquiries in a timely and professional manner.

  • Track and manage group reservations, corporate accounts, and special packages.

  • Monitor inventory and availability for group blocks or promotional rates.

  • Assist with the preparation and distribution of promotional materials or campaigns.

Qualifications:

  • High school diploma or equivalent required; associate or bachelor’s degree in business, hospitality, or related field preferred.

  • Prior experience in sales support, hospitality, or administrative roles preferred.

  • Strong communication and interpersonal skills.

  • Highly organized with attention to detail.

  • Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRM systems.

  • Ability to manage multiple tasks and work under pressure in a fast-paced environment.